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PAYMENT

Payment Information

Clayton Heights Sports & Therapy Center is the place you can come to when you are in need of a wide variety of services, including chiropractic care, acupuncture, massage therapy, and more. On this page, you can find information about our payment information. All patients are welcome at our clinic, with no referral necessary. For any other rates or fees, please call our office.

Physiotherapy

Registered Massage Therapy

Clinical time includes assessment, evaluation, and patient education; as mandated by the College of Massage Therapists of BC.

Active Rehab/Kinesiology (60 Minute Appointments)

Acupuncture

Chiropractic

Orthotics

Bodywork Massage

Please note, we are unable to bill any extended benefits for bodywork appointments. This includes ICBC and WSBC.

ICBC/WSBC: ICBC and WSBC patients are preapproved if the injury date was within 12 weeks from the time of your visit.

MSP: Patients who qualify for premium assistance through the BC medical plan are entitled to 10 visits total per calendar year, including; physiotherapy, chiropractic, acupuncture, and massage. Any fees over the limit or refused by MSP are payable immediately to the clinic at the private rate. Patients can call Medical Services to see if they are entitled to premium assistance.

Extended Health Benefit Plans: We are able to directly bill most extended plans, please bring in your card on your visit.

24 HOURS IS REQUIRED FOR ALL CANCELLATIONS AND APPOINTMENT CHANGES. MISSED APPOINTMENTS/LATE FEES ARE THE FULL AMOUNT OF THE VISIT.

**ICBC/WCB Injury Date Must Be Within 12 Weeks** Extended Health Benefit Plans We Are Able To Directly Bill Most Extended Plans, Please Bring In Your Card On Your Visit 24 HOURS IS REQUIRED FOR ALL CANCELLATIONS AND APPOINTMENT CHANGES MISSED APPOINTMENT / LATE FEE IS THE FULL AMOUNT OF VISIT

Extended Health Benefits Information

For your convenience we can direct bill the following:

Awards And Community Work

We provide treatment to people insured by ICBC

No User Fees
This includes patients involved in car accidents before April 1st 2019. The following outlines the new coverage policies:

Chiropractic: Patients in new accidents are entitled to 25 visits, fully covered by ICBC

Physiotherapy: Patients in new accidents are entitled to 25 visits, fully covered by ICBC

Massage Therapy: Patients in new accidents are entitled to 12 visits

Initial: 60 min appointment only

Subsequent: 45 min appointments only

Active Rehab: Patients in new accidents are entitled to 12 visits, fully covered by ICBC

Acupuncture: Patients in new accidents are entitled to 12 visits, fully covered by ICBC

*New patients must receive treatment within 12 weeks of the accident date to qualify.*

WCB Information

When you have a WCB claim, please remember to give the reception staff the following information:

Approved claim number
Doctor’s referral
Case worker’s name and phone number

WCB will cover all costs for your appointment until your end date is reached. Please remember to check your coverage information with our reception staff as well.

MSP Information

MSP will cover 10 appointments per calendar year. The 10 appointments are a combined total for physiotherapy, chiropractor, massage therapy, naturopath and non-surgical podiatry.

MSP coverage is only available for patients that are on low income/premium assistance. MSP covers 23.00 per visit which will be taken off the cost of the visit. The remainder is due at the time of your appointment. If you think that you would qualify for premium assistance, please call and verify this with MSP.

Vancouver numbers: 604‑683‑7151 or 1‑800‑663‑7100. The Clinic can confirm coverage for MSP at the time of your appointment.

RCMP/Veterans Information

For all RCMP officers or veterans, Blue Cross covers most of your appointments for physiotherapy and massage therapy.

Effective January 1, 2014 the following services have a combined maximum allowance of $4,800 per calendar year:

Acupuncture
Chiropractic
Massage therapy
Physiotherapy
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